Read Our Latest Policies

PRIVACY POLICY:
When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

PRICES:
All prices are subject to change without notice at any time.

ORDERS:
Order desk hours are 9:00AM-5:30PM (EST) Monday through Friday. All in-stock orders received by 2:00PM (EST) will be shipped the same day F.O.B. Concord, North Carolina.

TERMS:
All orders are shipped prepaid or C.O.D. unless satisfactory credit arrangements have been made. Our open account billing period ends on the 25th of each month. Statement is due in full net 10th. Any account not paid in full net 15th will be placed on C.O.D. A service charge of 1-1/2% per month will be charged on all past due accounts.

CHECK POLICY:
All returned checks will be assessed a $35.00 service charge and accounts will be placed on C.O.D. Cash only. Any unpaid NSF checks will be subject to collection and legal action. Out-of-state checks accepted only after bank approval.

CREDIT CARDS:
Credit card orders are susceptible to a 4% surcharge.

REFUSALS:
All refusals will have a $35.00 handling charge and applicable freight charges billed to the customer's account.

DROP SHIP ORDERS:
All orders shipped from our warehouse to an address that is no a pre-established alternate "Ship-To" location will be charged a flat fee of $1.25 per order. Orders shipped directly from a manufacturer will not be charged this fee. However, factory drop ship orders will be subject to the manufacturer's policy and an additional fee may apply.

RETURN POLICY:
If a product is ordered and not wanted, the unused item can be returned for a 25% restocking fee. In some cases, we may offer the ability to return the item to us for a lesser restocking fee and then keep the balance as store credit. To return an item, it must be in brand-new condition with original packaging. If the item cannot be resold or is a special order or custom made item, we cannot accept a return.

Shipping is non-refundable in either direction unless approved by Jerico® Performance Products. All items wanting to be returned must be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from the Jerico® Performance Products warehouse are shipped via UPS and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release.

FEDEX, UPS, USPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Jerico® Performance Products or manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee if you choose to not have the item reshipped.

WARRANTY:
Warranty claims must be made before the parts are installed. Due to the nature of their use, racing parts are not covered by warranty once they have been used. When it has been determined the part is defective, we will either replace it or send you a refund. No refunds will be given on shipping charges.

DISCLAIMER OF WARRANTY:
Jerico® Performance Products makes no warranties either expressed or implied, including any warranty of merchantability of or fitness for a particular purpose. There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate user of such goods from injury or death. Racing is a dangerous activity and the user shall determine the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection there within.

 

 

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